Adaptación al español del Cuestionario de Usabilidad de Sistemas Informáticos CSUQ / Spanish language adaptation of the Computer Systems Usability Questionnaire CSUQ
Abstract
Se adaptó el cuestionario CSUQ en una población mexicana donde se habla el español, con el propósito de que pudiera ser utilizado en investigaciones posteriores. Se aplicó el cuestionario CSUQ versión 3 a una muestra de 237 estudiantes de una universidad pública mexicana a través de Internet. Los resultados mostraron que el coeficiente de alfa de Cronbach fue de .96, que indica que el cuestionario tiene una muy buena confiabilidad. El análisis factorial manifestó la presencia de tres factores como se menciona en la literatura, los cuales fueron Calidad del Sistema, Calidad de la información y Calidad de la interfaz, cumpliendo asà con la validez de constructo. El cuestionario quedó conformado por 13 Ãtems. Se concluye que el CSUQ adaptado al español cuenta con la adecuada validez y confiabilidad para ser utilizado como un instrumento apto para medir la usabilidad general de una plataforma.References
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